
Our
Story
Our parent company, Dr Louise May Ltd. has been providing Nursing and Home Care Services in Liverpool and Wirral since 2013.
After 10 years as a Registered Nurse in the NHS and 18 years teaching nursing in Universities, Louise and her husband, Colm Byrne, also a Registered Nurse, started a Nursing Agency to supply quality nursing staff to the Care Home sector. A year later they opened the Home Care Business and registered this with the Care Quality Commission.
With a combined total of 88 years of nursing, nursing research, teaching and social work experience, they have made the company a success and taken it to its current, highly respected position.
We have recently changed our trading name to “Crystal Care” to refresh our branding and re-launch ourselves in this very busy and competitive market.
Crystal Care values
Our values mirror the values that have been adopted by nursing and social care for several years.
Putting our clients and their families at the centre of everything we do.
Upholding respect and dignity, especially during personal care.
A commitment to the quality of care.
Compassion and understanding.
Ensuring competence through robust staff selection and training.
Recognising the importance or clear communication with clients, families and fellow professionals.
A commitment to the belief that every individual is unique and has a voice.
The courage to say when things go wrong, to learn from mistakes and put things right.

-01.png)


