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Two carers smiling

Our
Story

Our parent company, Dr Louise May Ltd. has been providing Nursing and Home Care Services in Liverpool and Wirral since 2013.   

After 10 years as a Registered Nurse in the NHS and 18 years teaching nursing in Universities, Louise and her husband, Colm Byrne, also a Registered Nurse, started a Nursing Agency to supply quality nursing staff to the Care Home sector. A year later they opened the Home Care Business and registered this with the Care Quality Commission. 

With a combined total of 88 years of nursing, nursing research, teaching and social work experience, they have made the company a success and taken it to its current, highly respected position.

We have recently changed our trading name to “Crystal Care” to refresh our branding and re-launch ourselves in this very busy and competitive market.

However, most of our Nurses, Health Care Assistants and Home Carers have been with the company for several years and provide our clients with a very stable, reliable, and consistent service.  

At the heart
of care

Two carers smiling

At the heart of
recruitment

Crystal Care values

Our values mirror the values that have been adopted by nursing and social care for several years.  

Putting our clients and their families at the centre of everything we do.

Upholding respect and dignity, especially during personal care.

A commitment to the quality of care.

Compassion and understanding.

Ensuring competence through robust staff selection and training. 

Recognising the importance or clear communication with clients, families and fellow professionals.

A commitment to the belief that every individual is unique and has a voice. 

The courage to say when things go wrong, to learn from mistakes and put things right. 

Elderly man smiling as carer organises medication box

Join Crystal Care

If you feel you would make a good fit for our business and would like to view Crystal Care vacancies, please visit our Careers page.

Meet the Team

Our staff and management team are the heart of our business, take a look at the Crystal Care team by visiting our team page!

9.5 Score on Homecare

View our certificate from Homecare.co.uk, awarded to us for our excellent reviews that have been submitted by those we care for (or their relatives).

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